Edmonton's City Governance comprises the
Mayor and 12 Councillors, their support staff, the Office of the City Auditor, the Office of the City Manager, Communications services, the Office of Public Engagement, and the Office of the City Clerk.
In addition to participation in community meetings, City Councillors review between 1,200 to 1,700 reports per year, participate as a Council in about 135 public meetings, and vote on roughly 3,000 Council motions annually.
The City Clerk’s Office coordinates all the meetings and more than 20,000 votes of Council each year.
The City Auditor, which is independent from the rest of City Administration, presents from 10 to 15 audit reports to City Council each year, reviewing City programs, services and issues.
This category funds a wide range of family and
community support services. This service area delivers programs directly such as seniors services, Aboriginal relations and initiatives for the homeless. This area also supports community-led initiatives and agencies such as REACH, Edmonton Federation of Community Leagues, partnerships, boards, commissions, and support to attractions like the Space and Science Centre and Fort Edmonton Park.
The Aging in Place pilot projects funded though this category, for example, benefited more than 4,000 seniors and worked with 100+ partners to coordinate 36 community initiatives.
The Street Outreach project helped make contact with more than 940 people who are homeless and helped to successfully house nearly 50 individuals.
The Community Standards category includes the work of peace officers,
park rangers, municipal enforcement officers, parking enforcement and animal care & control, which includes mosquito and other pest management.
These teams protect the health, safety and welfare of Edmontonians by promoting compliance with our community standards and bylaws. They investigate and address bylaw complaints about parking violations, animals, weeds, nuisance properties, sidewalk snow clearing, lawn signs and garbage storage.
This category also includes funding for the Capital City Clean-up Program to
combat litter and graffiti. Last year, through education programs and clean-up efforts, the City saw a 9.4% reduction in litter on city streets and a 43% reduction in graffiti vandalism in 20 neighbourhoods with the highest reported incidences.
As a result of stronger partnership efforts between the Edmonton Humane Society and local animal rescue groups, the Animal Care and Control Centre cat-return-to-owner rates have increased by 19%, and pet euthanasia rates have decreased by 38%.
The Corporate Support category funds services that the City relies on to sustain itself as an organization:
Information Technology, Human Resources, Law, Financial Services, and Procurement and Supply Services. This category also includes customer-facing services like 311 and the City of Edmonton website ( edmonton.ca).
Examples of activities funded through this category include:
6,000 phone calls and emails answered by 311 every day, 24 hours a day;
30,000 visits per day to the City of Edmonton website
Support and maintenance for 1,100 desktop and 130 line-of-business applications, 8,000 computers, and 12,000 telecommunications devices used by City staff
Services in this category include the City's economic diversification strategy (The Way We Prosper), Edmonton Economic Development Corporation (
EEDC), Edmonton Film Commission and the TEC Edmonton partnership.
EEDC implements the economic growth strategy for Edmonton and Edmonton Metro through its Enterprise Edmonton, Edmonton Tourism, Shaw Conference Centre and Edmonton Research Park divisions.
Edmonton Metro is home to more than 45,000 businesses, 95% of which have fewer than 50 employees. Together, they are driving Canada’s fastest growing and 5th largest city. Efforts to promote tourism in Edmonton result in four million visitors to our city and an estimated $1 billion in spending in Edmonton Metro each year.
Fire Rescue Services provide fire suppression services, medical response, public safety and investigations, fire prevention and education, environmental emergency response, training and dispatch.
Last year, firefighters responded to more than 41,000 calls related to fires, medical emergencies, motor vehicle accidents, hazardous material incidents, and technical and river rescues.
Neighbourhoods and Parks category delivers community level recreation programs, and support to neighbourhood revitalization. Community and family programs include and Short Term Counselling, Community Building Social Work, Family Violence Prevention and Intervention, community safety initiatives.
Parks services include:
parks and park maintenance,
forestry and horticulture planning and maintenance,
acquisition of natural areas,
management of playgrounds, sports fields, and river valley trails.
The City organizes almost 300 summer camps in City parks and 185
Green Shack playground programs.
Each year, City staff maintain 4,195 hectares of turf; manage 671 sports fields, 333 playgrounds and 72 spray parks and prune more than 41,000 trees. In 2014, Edmonton’s
Root for Trees volunteers participated in 126 tree planting events and planted more than 43,000 trees and shrubs.
Neighbourhood Renewal program provides funding for:
reconstruction or upgrades of roads, sidewalks and street lights in mature communities, and
other infrastructure revitalization in older neighbourhoods.
This program is funded through a dedicated portion of property taxes, the Provincial Municipal Sustainability Initiative (MSI) and local improvement levies.
More than 150 Edmonton neighbourhoods require renewal. Of these, 100 need to be reconstructed. This program aims to undertake improvements (either overlay, preventive maintenance or total reconstruction) in all aging neighbourhoods within 30 years.
Thirty-four neighbourhoods have been scheduled for reconstruction, between 2011 and 2018, with about six being completed every year.
The Operational Support category supports
Fleet Services and the management of Facilities and Landscape Infrastructure.
In Fleet Services, a team of mechanics, engineers and technicians maintain a fleet of 5,000+ City vehicles in 15 garages. Facilities and Landscape teams look after 900+ civic facilities like LRT stations, libraries, foot bridges, police stations, transit stops and drainage infrastructure. They also take care of 100 servicing agreements; 75,000 building, plumbing and gas, HVAC (heating, ventilation and air-conditioning) systems and electrical inspections; 3,000+ affordable housing units; and 75 heritage designations.
Planning and Housing category funds urban planning, housing services, the Environment Office, land management, zoning, building permits and licensing, enforcement of safety codes and site servicing.
Every year, City teams funded in this category process 30,000+ applications for development permits, zoning and compliance. They also manage the planning, design and construction of more than $190 million of new buildings, facilities and attractions and the rehabilitation of existing infrastructure.
Edmonton Police Service (EPS), under the governance of the Edmonton Police Commission (EPC), focuses its efforts on a four-part policing mandate to:
address matters of public safety, and
maintain social order – all within a city that continues to experience tremendous growth but still requires the same levels of service for all its citizens.
Last year, EPS received more than 923,144 calls through its 911 line and non-emergency complaint line.
The Edmonton Public Library (
EPL) advocates literacy and learning for all Edmontonians. Each year, Edmontonians visit EPL virtually and physically more than 14 million times and borrow more than 16 million items.
EPL provides digital and physical collections in 18 locations, inter-library loans, reference services and public computers. In 2013, EPL celebrated its 100th anniversary; in 2014, it was named a Library of the Year by Library Journal and Gale Cengage Learning.
Edmonton Transit System (ETS) moves people by providing customer-focused, safe, reliable and affordable public transit services. It is also responsible for the operations and maintenance of:
25 transit centres,
15 LRT stations,
900+ conventional buses,
45 community buses,
100+ DATS vehicles and
75+ LRT vehicles
Every weekday, people in Edmonton take more than 400,000 trips on buses and the LRT. Over the last 12 years, ETS ridership has nearly doubled, and this number is expected to increase again this year now that the Metro Line is in service.
Over 25% of the City’s employees (excluding Police and Utilities) are dedicated to direct provision of transit service.
Recreation Facilities category provides funding for the programming and staff in
60+ community facilities and recreation centres,
6 outdoor pools,
20 community arenas,
3 golf courses,
22 partner-operated facilities and
attractions like the Valley Zoo and the Muttart Conservatory.
Last year, the City of Edmonton hosted 790 festivals and events and welcomed close to 400,000 visitors to its leisure centers every month.
Summer road maintenance includes work on
pothole repair, design and construction of new roads in the expanding city, and renewal of roads, arterial routes and bridges in established communities.
In 2014, crews filled 485,700 potholes. This year, the City is paving 180 kilometres of road, which is more than the distance from Edmonton to Red Deer.
In spring 2015, the City removed 150,000+ tonnes of sand from 4,700+ km of city roadways as part of
street cleaning efforts, with 80% of it collected and recycled. The City’s sand recycling program is the largest and most successful of its kind in North America.
The City’s Traffic Management service includes
traffic safety, traffic operations, signals and street lighting in Edmonton.
Revenue received from photo radar and a small portion of property taxes fund the Office of Traffic Safety. These funds also helped convert street lighting to LEDs to save approximately $4,300 per neighbourhood per year in energy costs and to reduce greenhouse gas emissions by 243 tons per year for every thousand lights replaced.
Winter Road Maintenance category funds the City’s commitment to providing snow and ice control that makes it possible for commuters, transit users and those moving commercial goods to travel more safely in the winter.
During winter 2014-2015, the City removed 2.4 million cubic metres of snow. In an average year, crews remove 1.2 million cubic metres of snow. If you piled up this snow covering the entire field in Commonwealth Stadium, the resulting giant cube of snow would be taller than the EPCOR tower.